General Questions


I need to contact you, but no one answered the phone?

Our business hours are not always the same. We try to stay available during our google listed business hours but that is not always possible when we're teaching class, driving with students, or speaking to other students in-person or over the phone.


How do I register for your courses?

You can register for any of our courses online. Simply click the register link in the menu. If you are registering for one of our online courses the registration form link will be located at the top of the page. 


My child has a learning disability, can they attend your course?

In this situation, we would recommend that you discuss your student's individual needs with the instructor for the course you need. We appreciate advance notice in these situations so that we may work together to make the student's experience a success.


Do I need to put my child on my insurance?

You will need to contact your insurance company.


The student is fully covered by our school auto insurance while driving our school vehicles with our driving instructors.


How much are your courses and when is the registration fee due?

You can find our prices on the "Courses" page. Registration fees are due on the class date or the start date of your course.


​What payment methods are accepted and what is your refund policy?

We accept cash, money order, credit card or debit card. We only accept checks in necessary circumstances. If you need to pay with a check, please speak with a staff member beforehand. Our refund policy can be found on the "Pay Online" page.


Is there a conduct policy?

TNDSI has certain rules of conduct that the student hereby agrees to abide by always. The student is fully accountable for their conduct. Failure to comply with the rules may result in the student being dismissed from the program without refund.

  • No cell phones or electronic devices can be used while in class or in the driver training vehicle.
  • If the student is suspected of using drugs or alcohol, then the contract will be terminated, parent/guardian will be notified, and the student will be dismissed from the program.
  • Students should take care to collect all personal items before leaving class. TNDSI is not responsible for any personal items that are lost if left on TNDSI property.
  • Students arriving for in-vehicle instruction, please do not wear flip flops, open-toe shoes or heavy work boots. Students will be asked to change footwear, or the class will be canceled.


Learner's Permit Questions


How old must I be to apply for a learner's permit?

The age when you can apply to take the permit test is 15 years and 6 months old.


 Do I still need to take the permit test if I am age 18 and older?
 

Yes. Regardless of age, any new driver is required to hold a learner's permit before being eligible for a driver's license.


How long do I have hold my permit?

If you are under age 18, you must hold the permit for 9 months before you can be issued a driver's license. You can take the behind-the-wheel course prior to the completion of the 9 months as long as you have the required documents. The license will be held by the school or your parent until the eligibility date on the license is valid.


If you are age 18 or older, you must hold the permit for 60 days before you can take the DMV road skills test and be issued a driver's license.


If I have an out-of-state permit can I transfer it over to Virginia?

No. If you are from out-of-state, to obtain a Virginia learner's permit, you will be required to surrender your out-of-state learner's permit, complete a knowledge exam, meet the identity, legal presence, residency, and social security requirements and Virginia's driver education requirements, if applicable. The time in which you held your out-of-state learner's permit will be counted toward the Virginia minimum holding period for a learner's permit.


What happens if I fail the permit test (knowledge test) 3 times?

If you fail the knowledge exam three times and are age 18 or older, you must either retake the classroom component of driver education (consisting of 36 50-minute classroom sessions) or complete an 8-hour Driver's Manual Course. 


If you fail the knowledge exam three times and are under age 18, you must retake the classroom component of driver education. If you wish to take the Driver's Manual Course, you must provide proof of having completed the classroom component of driver education before you are allowed to enroll in the Driver's Manual Course.


Virginia Driver Education Program Questions


At what age can I begin the Driver Education classroom (or online) course?

You can begin driver education at 15 years and 6 months old. There is no age maximum, this course is also available to adults.


What is required for the behind-the-wheel course?

If you are under age 18, you will need to submit:

  • a copy of your Virginia learner's permit
  • a Virginia approved driver education course certificate
  • a 45-hour driving log with parent/guardian/mentor signature
  • proof of completion of the additional 90-Minute Parent/Teen Component of driver education (our Williamsburg-James City County students only)


If you are age 18 and older, you will need to submit:

  • a copy of your Virginia learner's permit
  • a Virginia approved driver education course certificate


Do I need to know how to drive before I enroll in the behind-the-wheel course?

Yes. The behind-the-wheel course is for a driving instructor to verify that you can drive and to correct any bad driving habits as necessary for you to earn a driver's license.


If you are under age 18, you are required by law to submit a 45-hour driving log before you can begin the course.


If you are age 18 and older, you should know how to drive. If you would like us to teach you how to drive during the course an additional fee is applied to the registration fee (additional driving periods are not included).


Can parents sit in for driver eduation and the behind-the-wheel course?

Parents are welcome to sit in a classroom session, if space permits. Parents are not permitted to sit in for the behind-the-wheel course since the course requires for students to observe each other during driving sessions.


However, parents are permitted to ride along during individual (one-on-one) driving lessons. Please make prior arrangements with the instructor. Parents must follow all directions and cannot talk during the lesson unless specifically asked by the instructor. If the instructor finds the parent to be a distraction, they can ask the parent to remove themselves from the lesson.

Top Notch Driving Schools Inc.

(757) 926-5956

878 J Clyde Morris Blvd.

​Newport News, VA 23601

DMV RESOURCES

Frequently Asked Questions


The questions below are the ones we get asked the most. If your question was not answered below then you may find that the full FAQ document may better help you in getting the correct information. If you need the full list of questions please click here to view the PDF. If your question still goes unanswered feel free to call us at 757-926-5956 or submit a contact form on the "Contact" page.